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Avaya Experience Platform

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AI Virtual Agent
Engaging customers and empowering agents with conversational AI solutions.

Transform your contact center to meet today's needs
Discover more about this Avaya and Frost Sullivan Visual Whitepaper

AI-Powered Mindfulness: The Human Element of Innovation
Here are three reasons why customer-centric companies must understand and prioritize AI-powered mindfulness, especially in the contact center.

Read the blog

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How Contact Center AI works with Google Cloud & Avaya

Consumers expect to be connected to someone who knows who they are, why they are contacting your business, and how to handle their needs—and they want it to happen quickly and efficiently. Accomplish all this with the Avaya and Google Cloud suite of conversational AI solutions that improve both your employee and customer experience.

Public Sector Innovation: Make the Easy Choice with SLED Contract Vehicles

Interview

AI is Moving from Must-have to Must-show–Value, Outcomes and ROI

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Avaya's Approach to AI-integrated Business Solutions

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Innovation Without Disruption

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