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AI Virtual Agent
Engaging customers and empowering agents with conversational AI solutions.

Transform your contact center to meet today's needs
Discover more about this Avaya and Frost Sullivan Visual Whitepaper

AI-Powered Mindfulness: The Human Element of Innovation
Here are three reasons why customer-centric companies must understand and prioritize AI-powered mindfulness, especially in the contact center.

Read the blog

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Global Payments strives to make every customer's experience the best

Financial technology and payment company, Global Payments, focuses on customer experiences with Avaya. Agents around the world answer calls asking, "How can we make your day better?"

How Avaya Helped Leon County Rapidly Deploy a Contact Center During a State of Emergency

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AI is Moving from Must-have to Must-show–Value, Outcomes and ROI

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