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AI Virtual Agent
Engaging customers and empowering agents with conversational AI solutions.

Transform your contact center to meet today's needs
Discover more about this Avaya and Frost Sullivan Visual Whitepaper

AI-Powered Mindfulness: The Human Element of Innovation
Here are three reasons why customer-centric companies must understand and prioritize AI-powered mindfulness, especially in the contact center.

Read the blog

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Avaya voice and digital channels, Edenor’s key to delivering the best experience to 9 million consumers

The most important technological challenge Edenor faced was transforming its call center into an Omnichannel Contact Center, to provide its customers a 360 view of their interactions during the year.

How Avaya Helped Leon County Rapidly Deploy a Contact Center During a State of Emergency

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