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AI Virtual Agent
Engaging customers and empowering agents with conversational AI solutions.

Transform your contact center to meet today's needs
Discover more about this Avaya and Frost Sullivan Visual Whitepaper

AI-Powered Mindfulness: The Human Element of Innovation
Here are three reasons why customer-centric companies must understand and prioritize AI-powered mindfulness, especially in the contact center.

Read the blog

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Dauphin County digitizes communications and pivots to cloud with Avaya Cloud Office by RingCentral

See why Dauphin County users unanimously voted for Avaya Cloud Office and how a move to the cloud transformed the way employees work and citizens are served.

What Does it Mean to Be Unified in Communications?

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AI is Moving from Must-have to Must-show–Value, Outcomes and ROI

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