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AI Virtual Agent
Engaging customers and empowering agents with conversational AI solutions.

Transform your contact center to meet today's needs
Discover more about this Avaya and Frost Sullivan Visual Whitepaper

AI-Powered Mindfulness: The Human Element of Innovation
Here are three reasons why customer-centric companies must understand and prioritize AI-powered mindfulness, especially in the contact center.

Read the blog

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The growth in sales through digital channels has brought great opportunities for companies that sell online. However, increased demand can result in frustrated customers and lost sales if it is not accompanied by a tool capable of organizing orders from different networks. Avaya Social Media Contact Center is an all-in-one cloud solution designed to optimize your sales through digital channels.

Personalization in Omnichannel Customer Experience

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AI is Moving from Must-have to Must-show–Value, Outcomes and ROI

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