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AI Virtual Agent
Engaging customers and empowering agents with conversational AI solutions.

Transform your contact center to meet today's needs
Discover more about this Avaya and Frost Sullivan Visual Whitepaper

AI-Powered Mindfulness: The Human Element of Innovation
Here are three reasons why customer-centric companies must understand and prioritize AI-powered mindfulness, especially in the contact center.

Read the blog

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Avaya and Salesforce Global Alliance

Avaya, the worldwide leader in contact center solutions, and Salesforce, the global leader in CRM and cloud conversational services, team up to deliver integrated customer engagement and CRM solutions that boost customer experiences and satisfaction.

Personalization in Omnichannel Customer Experience

Interview

AI is Moving from Must-have to Must-show–Value, Outcomes and ROI

Interview

How AI Is Helping Us Better Communicate to Customers

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