Solutions for today’s enterprise customer experience (CX) and employee experience (EX) challenges.
Full-featured contact center solution.
Secure, dedicated and managed cloud contact center running on Microsoft Azure.
Scalable and advanced contact center-as-a-service.
Collaboration tools, seamlessly integrated into your Avaya portfolio.
Unified video, conferencing, messaging, and more on Microsoft Azure.
Call, meet, message, and more—all in one app.
Integrate collaboration apps with Avaya Communication portfolio.
Cloud-ready pathways that integrate Avaya with third-party APIs.
A full-featured unified comms platform managed on-premises.
Rely on our team of experts to help you get the most from your investment.
Consult with the experts to create your best customer journey.
Explore our complete portfolio of devices for individuals and conference rooms.
Move at your pace with Avaya’s hybrid cloud options.
Deliver effortless experiences for customers and employees at every touchpoint.
Help your contact center run smoothly, no matter where your employees are.
Find an Authorized Avaya Channel Partner in your part of the world.
Build new, innovative communications solutions via Avaya’s open solution platforms.
See our partnerships with leading technology companies for unique and value-adding solutions.
Explore all of the partner types and programs available at Avaya
Sell the Avaya portfolio with benefits, incentives, lead gen, training, and marketing resources.
Transition customers to the cloud fast and on budget, supported by Avaya services and features.
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Deliver innovative and complete solutions to your customers.
Get to know Avaya through our blogs. Insights on collaboration, customer experience, AI, digital.
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See inspiring ways companies are using Avaya solutions to change the world of work.
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Look at what's new in our world—and how it benefits yours.
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In person or online, gain a full understanding of your Avaya solution and its capabilities.
Insights
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Non-Profit
Goodwill Michiana Reduces Budgeted Telecom Spend by 25% With Avaya Cloud Office
Did you know that sales from Goodwill retail...
Education
CARDIFF SCHOOLS TURN UK PSTN SWITCH-OFF INTO OPPORTUNITY FOR IMPROVED TEACHER AGILITY WITH AVAYA CLOUD OFFICE
Cardiff Council is the public sector governing body for Cardiff, the Capital city and one of the principal areas of...
Government
Providing greater access and the best experiences to the citizens of the state of Goiás with Avaya solutions
With the aim of integrating all judicial units in the state, TJGO, through a bidding process, adopted Avaya's...
Companies everywhere are using Avaya solutions to provide a seamless and consistent experience across all touchpoints, so their customers can always connect on preferred channels. We’re also seeing companies personalize services and interactions to meet individual needs.
Less work, more play
When YMCA Victoria streamlines employee communications, they gain time back to focus on personalizing fitness, recreation, and health programs for their community.
Take a bite out of cost
Dental products company Stemmer Distribution cuts their annual telecom budget in half with a public cloud solution that keeps employees easily reachable for all customer needs.
Efficiency experts
At Superior Propane, cutting 30 seconds off its average handle time for calls is just one of the transformational results made possible by a contact center uplift to cloud and AI.
Discover how this call center leverages AI for email and chat. In doing so, they achieve rapid response times and high first-contact resolution, enhance agent support through real-time feedback and omnichannel capabilities, and provide supreme customer experience with Avaya AI.
This non-profit moved its on-prem solution for 14K employees overnight to Avaya Experience Platform Private Cloud. The countless benefits they realize around employee and customer experience help them deliver on their mission to serve people worldwide.
Already the world's 3rd biggest bank in terms of transactions, Access Bank plans to double its customer base without disrupting 13 million daily events.
The global supply solutions leader chose Avaya Cloud Office for their worldwide workforce, rolling it out to thousands of users with plans to scale at their own pace.
Hear how C3i Solutions, an HCL Technologies company, is using Avaya Conversational Intelligence and Avaya CPaaS to offer unique and memorable experiences for its clients, customers and employees.
With Avaya, Give Kids the World Village smoothly communicates with families to plan wish fulfillment. During kids' stays, having a smarter emergency communication system, including 911Secure, gives parents and staff peace of mind.
InspereX selected Avaya Cloud Office by RingCentral for the innovation that is delivered through a cloud...
As a truly global bank, Standard Chartered faces the challenges of securing, consolidating and automating...
High cost and competitive pressure, shortage of skilled workers, innovation bottleneck: the German health care system...
Tell us your Avaya story.
We know our customers accomplish great things with their Avaya solutions. Focused internally, externally, or both, everyone benefits when creative, streamlined collaboration is part of solving business challenges. If you’ve achieved something cool with Avaya, let’s show off your ingenuity.