Less work, more play
When YMCA Victoria streamlines employee communications, they gain time back to focus on personalizing fitness, recreation, and health programs for their community.
Read the storyTransforming Insurance Through Empathy and Innovation: Aflac's Journey in Enhancing Customer and Employee Experiences
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Companies everywhere are using Avaya solutions to provide a seamless and consistent experience across all touchpoints, so their customers can always connect on preferred channels. We’re also seeing companies personalize services and interactions to meet individual needs.
What our customers say:
Standard Focus Enhances Customer Experience with AI
Discover how this call center leverages AI for email and chat. In doing so, they achieve rapid response times and high first-contact resolution, enhance agent support through real-time feedback and omnichannel capabilities, and provide supreme customer experience with Avaya AI.
Critical Work Pulses in the Cloud at the American Heart Association
This non-profit moved its on-prem solution for 14K employees overnight to Avaya Experience Platform Private Cloud. The countless benefits they realize around employee and customer experience help them deliver on their mission to serve people worldwide.
CX + EX drives growth at Access Bank
Already the world's 3rd biggest bank in terms of transactions, Access Bank plans to double its customer base without disrupting 13 million daily events.
Wesco launches Avaya Cloud Office, connecting its global workforce and customers
The global supply solutions leader chose Avaya Cloud Office for their worldwide workforce, rolling it out to thousands of users with plans to scale at their own pace.
C3i uses AI to drive insights into customer experiences
Hear how C3i Solutions, an HCL Technologies company, is using Avaya Conversational Intelligence and Avaya CPaaS to offer unique and memorable experiences for its clients, customers and employees.
Wish granting takes a village—and stellar Unified Communications.
With Avaya, Give Kids the World Village smoothly communicates with families to plan wish fulfillment. During kids' stays, having a smarter emergency communication system, including 911Secure, gives parents and staff peace of mind.
Financial services
View all financial services storiesLearn more about financial services solutionsNavigating Risk and Revolutionizing CX: How Access Bank is Leveraging Avaya Technology to Double its Customer Base by 2027
Access Bank is a leading full-service commercial bank, operating across three continents, 22 markets, and serving...
InspereX improves communications costs, flexibility, and risk with Avaya Cloud Office
InspereX selected Avaya Cloud Office by RingCentral for the innovation that is delivered through a cloud...
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We know our customers accomplish great things with their Avaya solutions. Focused internally, externally, or both, everyone benefits when creative, streamlined collaboration is part of solving business challenges. If you’ve achieved something cool with Avaya, let’s show off your ingenuity.
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