Demos

See how AXP Public Cloud makes it easy to connect everything—voice, video, chat, messaging, and more—to deliver effortless experiences for your customers and employees at every touchpoint. It brings together teams, resources, and the analytics and insights to maximize contact center performance and experiences.

Messaging has changed the way we communicate. See how in our story about  Chris, who uses powerful messaging capabilities to purchase a kayak for his son from an adventure sports outfitter.

Customers expect a seamless experience regardless of how they contact your organization.  Sometimes they call.  Sometimes they’ll drop an email.  See how Agent Annie handles both with ease, covering customer Chris’s questions about warranty and Paul’s call about billing.

Every organization needs to be able to quickly respond to ever-changing needs in the market and  within your own business.  Analytics need to be insightful.  And Administration needs to be intuitive.  See how you can do both.