Solutions for today’s enterprise customer experience (CX) and employee experience (EX) challenges.
Full-featured contact center solution.
Secure, dedicated and managed cloud contact center running on Microsoft Azure.
Scalable and advanced contact center-as-a-service.
Collaboration tools, seamlessly integrated into your Avaya portfolio.
Unified video, conferencing, messaging, and more on Microsoft Azure.
Call, meet, message, and more—all in one app.
Integrate collaboration apps with Avaya Communication portfolio.
Cloud-ready pathways that integrate Avaya with third-party APIs.
A full-featured unified comms platform managed on-premises.
Rely on our team of experts to help you get the most from your investment.
Consult with the experts to create your best customer journey.
Explore our complete portfolio of devices for individuals and conference rooms.
Move at your pace with Avaya’s hybrid cloud options.
Deliver effortless experiences for customers and employees at every touchpoint.
Help your contact center run smoothly, no matter where your employees are.
Find an Authorized Avaya Channel Partner in your part of the world.
Build new, innovative communications solutions via Avaya’s open solution platforms.
See our partnerships with leading technology companies for unique and value-adding solutions.
Explore all of the partner types and programs available at Avaya
Sell the Avaya portfolio with benefits, incentives, lead gen, training, and marketing resources.
Transition customers to the cloud fast and on budget, supported by Avaya services and features.
Stay up to date on Avaya's latest news and solutions.
Deliver innovative and complete solutions to your customers.
Get to know Avaya through our blogs. Insights on collaboration, customer experience, AI, digital.
Watch videos and listen to podcasts by topic or just browse what’s new. Interviews, solutions, how-to’s, more.
See inspiring ways companies are using Avaya solutions to change the world of work.
Engage with us in an immersive and interactive experience—on site, virtually, or a combo.
Look at what's new in our world—and how it benefits yours.
Learn about the privacy, compliance, and security inside Avaya solutions.
Review the terms and policies associated with Avaya software and services.
Access a full range of information and assistance for your Avaya solution.
For research and support, access our product documentation resources.
Meet Avaya experts at our events, webinars, expos, conferences and more.
In person or online, gain a full understanding of your Avaya solution and its capabilities.
AXP On-Prem
Avaya Experience Platform delivers powerful hybrid cloud solutions that unify the agent experience, unleash leading-edge AI capabilities across all channels, and create exceptional personalized customer experiences that set you apart from the competition.
With Avaya, you can effortlessly ignite game-changing innovation, delivering both the customer experiences and employee experiences that drive the business growth you aspire to.”
Avaya enhances your current solution and propels it forward through innovation. The result is continuity and stability while closing gaps and adding revolutionary new AI capabilities. Innovation without disruption ensures excellence in every customer interaction and protects your investment.
Exceptional customer experiences drive superior business outcomes. Achieving these results requires specialized teams with refined skills. Avaya Customer Experience Services (ACES) supports your Avaya Experience Platform journey and hybrid deployment at every stage, ensuring optimal success.
Avaya is committed to providing comprehensive support from the moment you engage with us, ensuring a seamless experience throughout our relationship. From initial onboarding to ongoing assistance, we stand by your side offering expertise, resources, and personalized solutions to meet your evolving needs. Avaya is your reliable partner, dedicated to your success every step of the way.
Avaya delivers a unified hybrid cloud experience, integrating on-premises and cloud solutions to keep your operations running smoothly. Avaya unified client gives agents, supervisors, and other customer service personnel one place to access the information they need to deliver a superior customer experience. Avaya’s hybrid cloud approach offers the benefits of having a single user interface for all your channels.
Watch demo videos
Read the White Paper: Transitioning to the Hybrid Cloud: A Strategic Approach to Contact Center Innovation