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AI Virtual Agent
Engaging customers and empowering agents with conversational AI solutions.

Transform your contact center to meet today's needs
Discover more about this Avaya and Frost Sullivan Visual Whitepaper

AI-Powered Mindfulness: The Human Element of Innovation
Here are three reasons why customer-centric companies must understand and prioritize AI-powered mindfulness, especially in the contact center.

Read the blog

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AI is moving from must-have to must-show–value, outcomes and ROI

Avaya CEO Patrick Dennis discusses the evolving role of AI in the enterprise and how to unlock its true potential for driving customer satisfaction, operational efficiency, and business growth.

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Avaya and Verint deepen long-standing, award-winning partnership to deliver advanced AI solutions

The new product integration focuses on unlocking AI capabilities to drive customer experience innovation.

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Avaya blogs

Digital generated image of people surrounded by interactive transparent and glowing panels with data. Visualising smart technology, blockchain and artificial intelligence.

There's a massive software upgrade cycle coming – Is your contact center ready?

Avaya is uniquely positioned to guide enterprises through this disruption, thanks to our comprehensive portfolio of solutions spanning cloud, on-premise, AI, and voice technologies.

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Avaya collaborates with Zoom to transform employee experience

Avaya Aura x Zoom Workplace is designed to enhance communications and collaboration experiences across a variety of industries.

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