Solutions for today’s enterprise customer experience (CX) and employee experience (EX) challenges.
Full-featured contact center solution.
Secure, dedicated and managed cloud contact center running on Microsoft Azure.
Scalable and advanced contact center-as-a-service.
Collaboration tools, seamlessly integrated into your Avaya portfolio.
Unified video, conferencing, messaging, and more on Microsoft Azure.
Call, meet, message, and more—all in one app.
Integrate collaboration apps with Avaya Communication portfolio.
Cloud-ready pathways that integrate Avaya with third-party APIs.
A full-featured unified comms platform managed on-premises.
Rely on our team of experts to help you get the most from your investment.
Consult with the experts to create your best customer journey.
Explore our complete portfolio of devices for individuals and conference rooms.
Move at your pace with Avaya’s hybrid cloud options.
Deliver effortless experiences for customers and employees at every touchpoint.
Help your contact center run smoothly, no matter where your employees are.
Find an Authorized Avaya Channel Partner in your part of the world.
Build new, innovative communications solutions via Avaya’s open solution platforms.
See our partnerships with leading technology companies for unique and value-adding solutions.
Explore all of the partner types and programs available at Avaya
Sell the Avaya portfolio with benefits, incentives, lead gen, training, and marketing resources.
Transition customers to the cloud fast and on budget, supported by Avaya services and features.
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Deliver innovative and complete solutions to your customers.
Get to know Avaya through our blogs. Insights on collaboration, customer experience, AI, digital.
Watch videos and listen to podcasts by topic or just browse what’s new. Interviews, solutions, how-to’s, more.
See inspiring ways companies are using Avaya solutions to change the world of work.
Engage with us in an immersive and interactive experience—on site, virtually, or a combo.
Look at what's new in our world—and how it benefits yours.
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Review the terms and policies associated with Avaya software and services.
Access a full range of information and assistance for your Avaya solution.
For research and support, access our product documentation resources.
Meet Avaya experts at our events, webinars, expos, conferences and more.
In person or online, gain a full understanding of your Avaya solution and its capabilities.
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Explore SDKs
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Avaya Session Border Controller
Experience Portal
Orchestration Designer
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Contact Center Select
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BY OPENING, INSTALLING, DOWNLOADING, COPYING OR OTHERWISE USING THE AVAYA SOFTWARE DEVELOPMENT KIT (“SDK”) YOU, INDIVIDUALLY, AND/OR THE LEGAL ENTITY FOR WHOM YOU ARE (COLLECTIVELY, AS REFERENCED HEREIN, “YOU”, “YOUR”, OR “LICENSEE”) ARE AGREEING TO THE AVAYA SDK LICENSE AGREEMENT, FOUND AT HTTP://SUPPORT.AVAYA.COM/LICENSEINFO (OR A SUCCESSOR SITE PROPERLY NOTICED) WHICH MAY BE UPDATED FROM TIME TO TIME AND WILL APPLY PROSPECTIVELY (THE “AGREEMENT”) BETWEEN YOU AND AVAYA LLC OR ANY AVAYA AFFILIATE (COLLECTIVELY, “AVAYA”). IF YOU ARE ACCEPTING THE TERMS AND CONDITIONS OF THE AGREEMENT ON BEHALF OF A LEGAL ENTITY, YOU REPRESENT AND WARRANT THAT YOU HAVE FULL LEGAL AUTHORITY TO ACCEPT ON BEHALF OF AND BIND SUCH LEGAL ENTITY TO THIS AGREEMENT. BY OPENING THE MEDIA CONTAINER, BY INSTALLING, DOWNLOADING, COPYING OR OTHERWISE USING THE AVAYA SDK OR AUTHORIZING OTHERS TO DO SO, YOU SIGNIFY THAT YOU ACCEPT AND AGREE TO BE BOUND BY THE TERMS OF THIS AGREEMENT. IF YOU DO NOT HAVE SUCH AUTHORITY OR DO NOT WISH TO BE BOUND BY THE TERMS OF THIS AGREEMENT, DO NOT OPEN, INSTALL, DOWNLOAD, COPY OR OTHERWISE USE THE AVAYA SDKS AND YOU SHALL HAVE NO RIGHT TO USE THE SDK POSTED HEREIN.
Software Development Kits
Other Developer Resources
MIB Files
DMCC APIs
System Management Service
Telephony Web Services
Web Telephony Interface
JTAPI
TSAPI
CVLAN API
CDR Interface
PPM Web Services
Web Services
Configuration Open API
Template Wizard
Developer Resources
Contact Control Service
Open Interfaces (SOA Web Services)
CCMS Programming APIs
Enterprise Web Chat
CCT .Net API
Historical Reporting Database
Headset Interface API
Database Connectivity Drivers
Pluggable Data Connector
Agent Desktop APIs
Call Recorder API
Event SDK
CSDK External Application API
TAPI, DevLink3, & DevLink
SSL VPN Onboarding APIs
Location API & Emergency Service Call Alarm
SNMP
WebRTC SDK API
Management API