Solutions for today’s enterprise customer experience (CX) and employee experience (EX) challenges.
Full-featured contact center solution.
Secure, dedicated and managed cloud contact center running on Microsoft Azure.
Scalable and advanced contact center-as-a-service.
Collaboration tools, seamlessly integrated into your Avaya portfolio.
Unified video, conferencing, messaging, and more on Microsoft Azure.
Call, meet, message, and more—all in one app.
Integrate collaboration apps with Avaya Communication portfolio.
Cloud-ready pathways that integrate Avaya with third-party APIs.
A full-featured unified comms platform managed on-premises.
Rely on our team of experts to help you get the most from your investment.
Consult with the experts to create your best customer journey.
Explore our complete portfolio of devices for individuals and conference rooms.
Move at your pace with Avaya’s hybrid cloud options.
Deliver effortless experiences for customers and employees at every touchpoint.
Help your contact center run smoothly, no matter where your employees are.
Find an Authorized Avaya Channel Partner in your part of the world.
Build new, innovative communications solutions via Avaya’s open solution platforms.
See our partnerships with leading technology companies for unique and value-adding solutions.
Explore all of the partner types and programs available at Avaya
Sell the Avaya portfolio with benefits, incentives, lead gen, training, and marketing resources.
Transition customers to the cloud fast and on budget, supported by Avaya services and features.
Stay up to date on Avaya's latest news and solutions.
Deliver innovative and complete solutions to your customers.
Get to know Avaya through our blogs. Insights on collaboration, customer experience, AI, digital.
Watch videos and listen to podcasts by topic or just browse what’s new. Interviews, solutions, how-to’s, more.
See inspiring ways companies are using Avaya solutions to change the world of work.
Engage with us in an immersive and interactive experience—on site, virtually, or a combo.
Look at what's new in our world—and how it benefits yours.
Learn about the privacy, compliance, and security inside Avaya solutions.
Review the terms and policies associated with Avaya software and services.
Access a full range of information and assistance for your Avaya solution.
For research and support, access our product documentation resources.
Meet Avaya experts at our events, webinars, expos, conferences and more.
In person or online, gain a full understanding of your Avaya solution and its capabilities.
DevConnect
We regret the inconvenience and are working to restore all program services and access.
All in-process Enhanced Technical Support tickets and compliance testing activities are still being handled by our DevConnect engineers.
Other program services, including lab system procurements and re-licensing support, are similarly still available for our Technology Partners.
At the present time, DevConnect is unable to provide free Tier 1 & 2 technical support to our Registered-level members. Please utilize the Avaya Support forums or your Avaya support entitlements for assistance.
More information and links to developer resources are provided below.
DevConnect Application Notes are available on the Avaya Support Portal. Simply Search Product Documents for the specific Avaya Product of interest and filter by Keyword for Technology Partner company name or Content Type of Application & Technical Notes.
Current Avaya product release SDK download packages, including Avaya Aura suite products, Avaya Experience Platform (AXP) On-Prem, Avaya Orchestration Designer, Avaya IP Office, Avaya Client SDK, and more are available for download.
Developer Guides and related product documentation are available on the Avaya Support Portal as part of Product Documents.
Avaya Experience Platform (AXP) Public documentation is available on the Avaya Cloud Developers website.
API & Developer Forums are available as part of the Avaya Support Forums. These community forums focus on key Avaya platform APIs, including Avaya Application Enablement Services’ JTAPI/TSAPI, DMCC, and Web Services; IP Office SDKs; Avaya Aura Contact Center CCS and Open Web Services APIs; Orchestration Designer and POM APIs; and Avaya Client SDK API packages for Windows, MacOS, Android, iOS, and Javascript.
Note: To post/respond on the Avaya Support Forums, an Avaya SSO ID is required. (Non-SSO) DevConnect IDs previously used to access the DevConnect Portal will not work with the Avaya Support Forums.
DevConnect Members and Technology Partners should sign up for an Avaya SSO ID using the “Other/No Relationship” option. Avaya Customers and Avaya Edge Channel Partners will need their Sold-To or Link ID, respectively, to create Avaya SSO logins for other user categories.
DevConnect continues to provide Enhanced Developer Support services to our Technology Partners, including our Support-enabled and Test-enabled Registered Members.
Your DevConnect Partner Development Manager (PDM) will provide you with credentials and information necessary to access an alternate site for support ticketing, including re-licensing requests for lab systems procured through the DevConnect Program.
Your DevConnect PDM can also assist in registering new solutions, initiating DevConnect Compliance Testing, even procuring new lab systems for ongoing development activities. If you are unsure how to contact your DevConnect PDM, please email us.
Even though our portal is unavailable at the moment, the Avaya DevConnect Program continues to operate, assisting ISVs, SPs and SI’s in developing interoperable and bespoke solutions that enabled Avaya customers to continue to Innovate Without Disruption.
If you are interested in becoming one of our Technology Partners, please contact us.