Verint
Together, Verint and Avaya help brands see AI business outcomes now.
Verint is the leader in CX automation, helping brands lower costs while simultaneously elevating CX. With our flexible, modular platform, Verint’s AI-powered bots augment Avaya’s contact center capabilities to add innovation without disrupting your investments.
Verint Bots
Verint Bots augments the human workforce with automation and helps brands elevate CX.
The Verint team of Bots increases agent capacity. Verint Bots can turn a customer service call into a revenue generation opportunity. Brands can save millions each year with the Verint Open Platform, orchestrating a workforce of people and Verint bots working together to elevate customer experience.
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Benefits of the Verint Partnership
Verint and Avaya are two recognized customer engagement leaders with a 20+ year strategic partnership. Our two organizations jointly serve thousands of customers, many of whom have been with us for over 10 years. The single vendor strategy and extensive experience ensure customer success.
At a Glance
Verint’s WEM and AI-powered bots work with AXP On-prem, AXP Private and AXP Public solutions. We serve thousands of joint customers, many of whom have partnered with us for over a decade.
Business Outcomes
Verint helps brands increase CX automation, lowering costs while simultaneously elevating customer experience (CX). Brands can increase CX automation by leveraging our team of AI-powered bots to augment the human workforce. With CX automation, both on-premises and cloud customers can quickly add bots to their existing investments to take advantage of innovation quickly, seeing AI business outcomes without migrating their existing environment.