How to innovate without disrupting operations.

Our all-in-one cloud solution gives you everything needed to create effortless and complete experiences for customers, constituents, employees—anyone connected to your business. Running on a dedicated instance of Microsoft Azure, you gain the most modern of environments, where you can launch new capabilities for a high-capacity contact center and add extensive unified communications that include video, conferencing, calling, messaging, mobility and workstream collaboration.

As a team, we’re all about thriving, both inside and outside the workplace.

See what happens when cloud innovation flows at your pace.

To engage with customers across more touchpoints, you need to innovate. The cloud can deliver what you need, but maybe you aren’t ready for a full-cloud solution. Avaya’s hybrid cloud options let you move at your pace. Start by just adding cloud capabilities to your on-premises platform. Or take a faster path to the cloud with an environment that’s built just for you.

As a team, we’re all about thriving, both inside and outside the workplace.

Meet the ever-changing needs of your patients and care team.

Your care team’s ability to communicate with patients along their health journey is vital to the mission of supporting care plans and reducing readmissions. By connecting people, resources, data, and solutions, you can optimize operations and reduce risk while increasing operational efficiency and profitability. When it comes to the digital transformation of your healthcare system, nothing’s more important than a flexible communications solution.

Help your care team members communicate seamlessly so they’re more accessible—to each other and to patients. Be ready anytime, anywhere to collaborate about care, provide patient support, and respond to emergencies.

As a team, we’re all about thriving, both inside and outside the workplace.

See what happens when cloud innovation flows at your pace.

To engage with customers across more touchpoints, you need to innovate. The cloud can deliver what you need, but maybe you aren’t ready for a full-cloud solution. Avaya’s hybrid cloud options let you move at your pace. Start by just adding cloud capabilities to your on-premises platform. Or take a faster path to the cloud with an environment that’s built just for you.

Understanding Contact Center as a Service—CCaaS.

Learn how Avaya Experience Platform, a CCaaS solution, gives your customers the best possible experience while giving your business the freedom to choose the technology you need, when you need it.

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