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Deliver effortless experiences for customers and employees alike.

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Drive engagement with a unified experience across all channels.

Increase Employee Engagement
AI-powered guidance equips your agents with better support tools.

Connected Employee
Business continuity and collaboration no matter the time zone.

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Stronger employee experiences, stronger business growth.

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Reduce costs and streamline customer support.

Customer Journey Orchestration
Synchronize experiences for more personalized, effective journeys.

Proactive Customer Care
AI-led predictive analytics answer questions before they’re asked.

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Enterprise CX For Contact Centers

Avaya Experience Platform

A comprehensive CX platform designed for the AI age.

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A full-featured contact center solution with real-time reporting.

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A secure, dedicated cloud contact center on Microsoft Azure.

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A scalable and advanced enterprise CX solution.

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Avaya Communication & Collaboration Suite

Enhance productivity and foster connectivity across your business.

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Cloud-ready pathways that connect Avaya with third-party APIs.

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Customize communications in one app for ultimate flexibility.

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A full-featured unified comms platform, managed on-premises.

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See all devices in one place.

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Avaya safeguards privacy in all directions, always built-in.
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See what’s hit the wire in customer and employee experience news.

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AI Virtual Agent
Engaging customers and empowering agents with conversational AI solutions.

Transform your contact center to meet today's needs
Discover more about this Avaya and Frost Sullivan Visual Whitepaper

AI-Powered Mindfulness: The Human Element of Innovation
Here are three reasons why customer-centric companies must understand and prioritize AI-powered mindfulness, especially in the contact center.

Read the blog

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India

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Contact information

Avaya India
Mumbai (India Head Office)
Email: INenquiry@avaya.com
Phone: +91 22 33854200
Phone: 1800 103 0093
202, Platina 2nd floor,
Plot No. C-59,
G Block, Bandra Kurla complex,
Bandra (East),
Mumbai 400051
Maharshtra
India

Office locations

Bangalore
Nitesh Broadway,
Level 3, No.9/3,
MG Road,
Bangalore,
Karnataka 560001.
India
Email: INenquiry@avaya.com
Phone: +91 80 67165100
Phone: 1800 103 0093

2, AMR Tech Park Internal Road
Hongasandra, Bangalore
Karnataka 560068
India

Chennai
Suite# 7
Vatika Business Centre
3rd Floor,
Prestige Ploygon
471 Anna Salai
Teynampet
Chennai
Tamil Nadu 600035
India

Gurgaon
1st Floor, Tower B,
Global Business Park,
M G Road,
Gurgaon - 122001,
Haryana,
India
Email: INenquiry@avaya.com
Phone: +91 124 4914900
Phone: 1800 103 0093

Hyderabad
Level 12, Phase 5, Block Vega,
The V Ascendas IT Park,
Plot #17, Software Units Layout,
Madhapur,
Hyderabad 500081
Telangana State
India
Email: INenquiry@avaya.com
Phone: +91 40 44317001
Phone: 1800 103 0093

Kolkata
Corporate Club,
DBS House.
10/2 Hungerfort Street,
Kolkata - 700 017
West Bengal,
India
Email: INenquiry@avaya.com
Phone: +91 33 40509200
Phone: 1800 103 0093

Pune
Tower 11,
Level 3, Wing B, Cybercity,
Magarpatta City,
Pune,
Maharashtra 411028.
India
Email: INenquiry@avaya.com
Phone: +91 20 30412500
Phone: 1800 103 0093

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Innovation Without Disruption

Business Outcome

Industries

Enterprise CX For Contact Centers

Avaya Experience Platform

Integrated Communications

Avaya Communication & Collaboration Suite

Devices

Core Features

Services for customer success

Avaya Services

Support

Alliances

Tech Partners

Find a Partner

Become a Partner

Discover & Learn

Explore popular topics