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Innovation Without Disruption

Future-proof your customer and employee experiences.

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Improve Customer Experience
Deliver effortless experiences for customers and employees alike.

Self Service
Reduce costs and customer wait times with autonomous AI assistance.

Assisted Service
Enhance personalization and deliver faster, more effective service.

Seamless Digital Access
Drive engagement with a unified experience across all channels.

Increase Employee Engagement
AI-powered guidance equips your agents with better support tools.

Connected Employee
Business continuity and collaboration no matter the time zone.

Workforce Engagement
Stronger employee experiences, stronger business growth.

Drive Business Growth
Reduce costs and streamline customer support.

Customer Journey Orchestration
Synchronize experiences for more personalized, effective journeys.

Proactive Customer Care
AI-led predictive analytics answer questions before they’re asked.

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Contact Center

Avaya Experience Platform

A comprehensive enterprise CX platform designed for the AI age.

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A full-featured contact center solution with real-time reporting.

AXP Private Cloud
A secure, dedicated cloud contact center on Microsoft Azure.

AXP Public Cloud
A scalable and advanced enterprise CX solution.

Integrated Communications

Avaya Communication & Collaboration Suite

Enhance productivity and foster connectivity across your business.

Avaya Aura
Cloud-ready pathways that connect Avaya with third-party APIs.

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Customize communications in one app for ultimate flexibility.

Avaya IP Office
A full-featured unified comms platform, managed on-premises.

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Devices Catalog
See all devices in one place.

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Access the latest Avaya SDKs and API resources.

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Avaya safeguards privacy in all directions, always built-in.
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Our team of experts to help you get the most out of Avaya.

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Consult with our team to support robust customer journeys.

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Platform or market questions? DevConnect is the place to start.

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Meet Avaya experts at our events, webinars, expos, conferences and more.

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See what’s hit the wire in customer and employee experience news.

Explore popular topics

AI Virtual Agent
Engaging customers and empowering agents with conversational AI solutions.

Transform your contact center to meet today's needs
Discover more about this Avaya and Frost Sullivan Visual Whitepaper

AI-Powered Mindfulness: The Human Element of Innovation
Here are three reasons why customer-centric companies must understand and prioritize AI-powered mindfulness, especially in the contact center.

Read the blog

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Contacts

India

Below shows the contact information for the country you selected.

Contact information

Avaya India
Mumbai (India Head Office)
Email: INenquiry@avaya.com
Phone: +91 22 33854200
Phone: 1800 103 0093
202, Platina 2nd floor,
Plot No. C-59,
G Block, Bandra Kurla complex,
Bandra (East),
Mumbai 400051
Maharshtra
India

Office locations

Bangalore
Nitesh Broadway,
Level 3, No.9/3,
MG Road,
Bangalore,
Karnataka 560001.
India
Email: INenquiry@avaya.com
Phone: +91 80 67165100
Phone: 1800 103 0093

2, AMR Tech Park Internal Road
Hongasandra, Bangalore
Karnataka 560068
India

Chennai
Suite# 7
Vatika Business Centre
3rd Floor,
Prestige Ploygon
471 Anna Salai
Teynampet
Chennai
Tamil Nadu 600035
India

Gurgaon
1st Floor, Tower B,
Global Business Park,
M G Road,
Gurgaon - 122001,
Haryana,
India
Email: INenquiry@avaya.com
Phone: +91 124 4914900
Phone: 1800 103 0093

Hyderabad
Level 12, Phase 5, Block Vega,
The V Ascendas IT Park,
Plot #17, Software Units Layout,
Madhapur,
Hyderabad 500081
Telangana State
India
Email: INenquiry@avaya.com
Phone: +91 40 44317001
Phone: 1800 103 0093

Kolkata
Corporate Club,
DBS House.
10/2 Hungerfort Street,
Kolkata - 700 017
West Bengal,
India
Email: INenquiry@avaya.com
Phone: +91 33 40509200
Phone: 1800 103 0093

Pune
Tower 11,
Level 3, Wing B, Cybercity,
Magarpatta City,
Pune,
Maharashtra 411028.
India
Email: INenquiry@avaya.com
Phone: +91 20 30412500
Phone: 1800 103 0093

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Innovation Without Disruption

Business Outcome

Industries

Contact Center

Avaya Experience Platform

Integrated Communications

Avaya Communication & Collaboration Suite

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Services for customer success

Avaya Services

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Alliances

Tech Partners

Find a Partner

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Explore popular topics