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Avaya Recognized in 2020 Gartner Magic Quadrant for Meeting Solutions

Avaya Spaces™ Evaluated Less Than A Year After Introduction of the Video Meetings and Collaboration App

Santa Clara, Calif. – October 15, 2020 – Avaya (NYSE: AVYA), a global leader in solutions to enhance and simplify communications and collaboration, today announced it is already a Niche Player in the 2020 Gartner Magic Quadrant for Meeting Solutions1. Gartner defines ‘Meeting Solutions’ as offerings that “blend communications, collaboration and content sharing to enable virtual meeting scenarios to satisfy a variety of use cases.”

Avaya Spaces™, a video meeting and collaboration app that was launched earlier this year to meet the needs of a work-from-anywhere world, has modern user experience, strategic partnerships, and global geographic reach. Avaya Spaces is an all-in-one video meeting and collaboration app for the digital workplace that changes the way work gets done in nearly 100 countries. Avaya Spaces helps businesses, schools, governments and other organizations to bring together distributed groups of people instantly with immersive work spaces where they can message, meet, share content, manage tasks and collaborate in the cloud.

“The explosive growth of video conferencing and the proliferation of platforms has created the need for easier to use, all-in-one solutions that improve collaboration and reduce the fatigue of too many apps,” said Simon Harrison, Senior Vice President and Chief Marketing Officer, Avaya. “Customers and employees need the right tools to elevate their work-from-anywhere experience, as well as a fundamental shift in thinking when it comes to using those tools - moving away from the idea of ‘just’ video meetings to collaborative, cloud-based work spaces. Avaya Spaces enables businesses to excel at the usual day-to-day tasks, but also the unplanned and new-priority work that arrives nearly every moment of every day. For Avaya, being named in the 2020 Gartner Magic Quadrant for Meeting Solutions once again is indicative of the progress we continue to make in customer-led innovation.”

Avaya Spaces has seen significant growth since its introduction, and has been an especially important solution for organizations addressing the challenges of COVID-19. At the peak of the pandemic, Avaya Spaces was offered for free to enable companies, schools, governments and organizations of all kinds to adapt to remote work and collaborate, stay connected and be productive while keeping employees safe. As a result, Avaya Spaces video traffic increased up to 2500 percent during the pandemic.

Avaya also recently announced a relationship with NVIDIA that brings a new level of market-defining, AI-powered meeting capabilities to Avaya Spaces, helping increase the impact and value of visual, audio and collaborative experiences. Avaya Spaces is offered with Avaya OneCloud™ Subscription, as well as on a standalone basis.

More than 130,000 customers around the globe rely on Avaya to reliably deliver secure, intelligent connections for their customers and employees, including 90 percent of the Fortune 100. Avaya has been named an April 2019 Customers’ Choice for Unified Communications, and Avaya Spaces was  reviewed by customers from a wide range of industries2:

  • "Why Have Teams When You Could Have Spaces? Using Avaya Spaces has been great during the covid lockdown period, keeping interactive with colleagues over video calls and being able to eadily collaborate and share files with them too."
  • “As my business is becoming global, I have suppliers and customers in many parts of Middle East, Asia and Europe. Avaya spaces made collaborating with my suppliers unimaginably easier! As with dealing with customers, their messages can come across more accurate as I communicate with them "face to face" with so much ease.”
  • “A Nicely Built Platform For Meeting New Normal Of Tomorrow. [We had] been really struggling hard during this pandemic situation to mange the day to day operation and [Avaya] Spaces has really gave a direction how to run our day to day operation the platform. It’s a very thoughtfully built product.”
  • "We used lot of collaboration software and tools hereinafter we are using Avaya Spaces collaboration tool and this is amazing in terms of the functionality and specifications. Overall superb."
  • "It [Avaya Spaces] has been a wonderful experience, the user interface is very friendly and easy to use. the support given is timely and accurate."

To learn more about Avaya and Gartner’s October 2020 Magic Quadrant for Meeting Solutions, please click here.

1 https://news.avaya.com/spaces-gartner-mq-report-reg?CTA=21-SPC-GL-GARTMQ&TAC=21-SPC-GL-GARTMQ-CO

2https://www.avaya.com/en/about-avaya/newsroom/pr-us-190418/

Contact

Alex Alias and
Julianne Embry

Avaya PR
corpcommsteam@avaya.com
 

About Avaya

Businesses are built by the experiences they provide, and every day, millions of those experiences are delivered by Avaya. Organizations trust Avaya to provide innovative solutions for some of their most important ​ambitions and ​challenges,​ ​giving them the freedom to engage their customers and employees in ways that deliver the greatest business benefits. Avaya contact center and communications solutions power immersive, personalized, and unforgettable customer experiences that drive business momentum. With the freedom to choose their journey, there’s no limit to the experiences Avaya customers can create. Learn more at https://www.avaya.com.

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This document contains certain “forward-looking statements”, including but not limited to, statements regarding the anticipated impact and benefits of Avaya Cloud Office. All statements other than statements of historical fact are “forward-looking” statements for purposes of the U.S. federal and state securities laws. These statements may be identified by the use of forward looking terminology such as "anticipate," "believe," "continue," "could," "estimate," "expect," "intend," "may," "might," “our vision,” "plan," "potential," "preliminary," "predict," "should," "will," or “would” or the negative thereof or other variations thereof or comparable terminology. RingCentral and Avaya have based these forward-looking statements on their current expectations, assumptions, estimates and projections. While RingCentral and Avaya believe these expectations, assumptions, estimates and projections are reasonable, such forward-looking statements are only predictions and involve known and unknown risks and uncertainties, many of which are beyond their control. These forward-looking statements are subject to risks and uncertainties that may cause actual results to differ materially, including risks related to the parties’ ability to successfully perform their obligations under the commercial arrangement, the parties ability to successfully market, sell and transition customers to Avaya Cloud Office, as well as those risks and uncertainties discussed in RingCentral’s and Avaya’s respective Annual Reports on Form 10-K and subsequent quarterly reports on Form 10-Q filed with the Securities and Exchange Commission (the “SEC”) available at www.sec.gov. RingCentral and Avaya caution you that the list of important factors included in their respective filings may not contain all of the material factors that are important to you. In addition, in light of these risks and uncertainties, the matters referred to in the forward-looking statements contained in this press release may not in fact occur. Neither RingCentral nor Avaya undertake any obligation to publicly update or revise any forward-looking statement as a result of new information, future events or otherwise, except as otherwise required by law.

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Source: Avaya Newsroom

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