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Avaya Spaces Collaboration App Offered Free to Help During the Coronavirus Outbreak

Solution facilitates remote collaboration for education institutions including colleges and universities along with non-profit organizations worldwide

Santa Clara, Calif. – March 10, 2020 – Avaya Holdings Corp. (NYSE:AVYA), a global leader in solutions to enhance and simplify communications and collaboration, today announced that it will provide its Avaya Spaces collaboration software for free to education institutions, including colleges and universities, along with qualified non-profit organizations worldwide. Avaya Spaces is recognized for its ease of implementation and the significant impact it can have on organizational resilience and continuity. Since January, Avaya has seen a 200 percent increase in video collaboration traffic on this platform.

“Coronavirus (COVID-19) is impacting the lives of people around the globe and every day we hear new sobering stories about the very real health and safety implications of the spread of this virus,” said Jim Chirico, CEO of Avaya. “There is an especially immediate need in the education sector as school and university administrators consider the safety of their students while ensuring continuity of their classes, engagement with their students and delivering on their educational objectives. Avaya has four million UC and contact center seats in the state, local government and education market worldwide – so we understand the demands of that sector and targeted our Avaya Spaces offer accordingly.”

Avaya Spaces provides a cloud meeting and team collaboration solution that enables people and organizations to connect and collaborate remotely – and goes beyond integrating chat, voice, video, online meetings and content sharing. It gives users an extensive set of meeting and team collaboration features, including voice and video conferencing for up to 200 participants. As a mobile-enabled solution, it gives users a simple, secure and effective way to track communications and manage tasks when travel and connectivity are limited.

As early as January, Avaya teams and partners were on the frontline in Wuhan, China to help in the initial stages of this epidemic. The company donated audio and video equipment and dispatched resources for speedy installation and deployment for hospitals in the region to help medical personnel perform remote consultation and video diagnostics as well as to enable patients to visit virtually with loved ones. The company has also worked with government health departments in the U.S. to get emergency call centers up-and-running in a matter of hours. Avaya continues to explore opportunities to help during this global challenge, including helping customers ensure that contact center agents can continue delivering support to their customers in the safest way possible through work-from-home collaboration technologies.

To learn how to sign-up for the free Avaya Spaces offer, eligible organizations are asked to visit this web page.

Contact

Alex Alias and
Julianne Embry

Avaya PR
corpcommsteam@avaya.com
 

About Avaya

Businesses are built by the experiences they provide, and every day, millions of those experiences are delivered by Avaya. Organizations trust Avaya to provide innovative solutions for some of their most important ​ambitions and ​challenges,​ ​giving them the freedom to engage their customers and employees in ways that deliver the greatest business benefits. Avaya contact center and communications solutions power immersive, personalized, and unforgettable customer experiences that drive business momentum. With the freedom to choose their journey, there’s no limit to the experiences Avaya customers can create. Learn more at https://www.avaya.com.

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Source: Avaya Newsroom

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