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New cloud enhancements and desktop modernization create consistent and connected experiences for users
Avaya ENGAGE, New Orleans, LA. – January 30, 2018 – Today Avaya (NYSE:AVYA) announced that more end users can realize the benefits of true unified communications, now enabled by compelling enhancements to its signature user experience, Avaya Equinox®. Already known for creating seamless communication experiences across applications, browsers, and the devices people use every day in and out of the enterprise, Avaya Equinox delivers new features and capabilities for team collaboration and conferencing. Avaya also announced a series of enhancements to its desktop experience, including both new devices and services.
As a single UC application, Avaya Equinox makes employees more productive with its “Top of Mind” home screen. Here, users have a simplified view of their day and intuitive access to one-touch calling, messaging, audio and video conferencing, as well as web collaboration. Avaya Equinox now delivers a fully integrated user experience that is connected and consistent across the Avaya portfolio and all deployment models: on-premises, hybrid and cloud. Updates to Avaya Equinox include:
With more than 100 million endpoints and desktops sold to date, Avaya also introduced a series of new devices and services designed to enhance the Avaya Desktop Experience, including:
Avaya Equinox Attendant and Avaya Equinox Meetings Online are currently available and Avaya Equinox on IP Office is expected in the second quarter of 2018. Avaya Desktop Experience devices and services will also be available in the second quarter of 2018.
These Avaya Equinox updates, new devices and service enhancements demonstrate Avaya’s commitment to delivering consolidated real-time and non-real-time multimedia communications which enable faster responsiveness, increased productivity, and more informed decision-making, all while reducing IT management and operating costs.
Watch the Avaya Equinox Video here
Watch the Avaya Desktop Experience video here
Quotes
“These new software updates, devices and service offerings are the latest manifestation of our strategy to deliver a streamlined experience that helps improve productivity and reduce the workday stress on employees in both large and small organizations. We solve the challenge stemming from too many apps, clients, and systems that are inefficient to use, a burden to support and not customizable. These new solutions and products offer flexibility and ease of use that brings benefits to the individual, their department and the business overall.” Laurent Philonenko, SVP and GM, Technology and Solutions, Avaya
“Green Shield Canada has more than 850 employees across seven offices in Canada – from Montreal to Vancouver. We saw an opportunity to explore technology upgrades that would enhance company-wide communications and bring our teams across Canada closer together. With just a single training session on Avaya Equinox, employees have hit the ground running with the tools. The videoconferencing option has provided a solution to overbooked meeting rooms and the instant messaging feature is already cutting down on the number of emails being sent.” Jim Mastronardi, Director, Enterprise Infrastructure, PMO and Procurement, Green Shield Canada
“IT leaders tell us that improving the end-user experience is the primary way that they can increase their unified communications and collaboration success. Enhancing ease of use, integrating collaboration tools into a common user interface, and applying intelligence to enable customization and easy access to frequently used features leads to increasing adoption, and demonstrable business value for collaboration investments.” Irwin Lazar, Vice President and Service Director, Nemertes Research
About Avaya Avaya (NYSE:AVYA) enables the mission critical, real-time communication applications of the world’s most important operations. As a global leader in delivering superior communications experiences, Avaya provides the most complete portfolio of software and services for contact center and unified communications— offered on premises, in the cloud, or a hybrid. Today’s digital world requires communications enablement, and no other company is better positioned to do this than Avaya. For more information, please visit www.avaya.com.
Cautionary Note Regarding Forward-Looking Statements This document contains certain “forward-looking statements.” All statements other than statements of historical fact are “forward-looking” statements for purposes of the U.S. federal and state securities laws. These statements may be identified by the use of forward looking terminology such as "anticipate," "believe," "continue," "could," "estimate," "expect," "intend," "may," "might," “our vision,” "plan," "potential," "preliminary," "predict," "should," "will," or “would” or the negative thereof or other variations thereof or comparable terminology and include, but are not limited to, expected cash savings and statements about growth, exchange listing and improved operational metrics. The Company has based these forward-looking statements on its current expectations, assumptions, estimates and projections. While the Company believes these expectations, assumptions, estimates and projections are reasonable, such forward-looking statements are only predictions and involve known and unknown risks and uncertainties, many of which are beyond its control. The factors are discussed in the Company’s Registration Statement on Form 10 filed with the Securities and Exchange Commission, may cause its actual results, performance or achievements to differ materially from any future results, performance or achievements expressed or implied by these forward-looking statements. For a further list and description of such risks and uncertainties, please refer to the Company’s filings with the SEC that are available at www.sec.gov. The Company cautions you that the list of important factors included in the Company’s SEC filings may not contain all of the material factors that are important to you. In addition, in light of these risks and uncertainties, the matters referred to in the forward-looking statements contained in this report may not in fact occur. The Company undertakes no obligation to publicly update or revise any forward-looking statement as a result of new information, future events or otherwise, except as otherwise required by law.
Source: Avaya Newsroom
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Alex Alias
Avaya Corporate Communications
alalias@avaya.com
Phone: 669-242-8034
Businesses are built by the experiences they provide, and every day, millions of those experiences are delivered by Avaya. Organizations trust Avaya to provide innovative solutions for some of their most important ambitions and challenges, giving them the freedom to engage their customers and employees in ways that deliver the greatest business benefits. Avaya contact center and communications solutions power immersive, personalized, and unforgettable customer experiences that drive business momentum. With the freedom to choose their journey, there’s no limit to the experiences Avaya customers can create. Learn more at https://www.avaya.com.