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AI Virtual Agent
Engaging customers and empowering agents with conversational AI solutions.

Transform your contact center to meet today's needs
Discover more about this Avaya and Frost Sullivan Visual Whitepaper

AI-Powered Mindfulness: The Human Element of Innovation
Here are three reasons why customer-centric companies must understand and prioritize AI-powered mindfulness, especially in the contact center.

Read the blog

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Reconnecting and Innovating: My First Avaya ENGAGE 2024 Experience Post-Pandemic

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I’m heading to Avaya ENGAGE 2024 in Denver on May 13th, marking a significant event as my first Avaya engagement since the pandemic. I’ve collaborated with Avaya for nearly 20 years and I’m excited to experience their latest innovations in customer experience and communications solutions technology live and in-person. This year’s event is packed with insightful sessions focused on AI-driven solutions and strategic insights from industry leaders, including…

About Avaya

Businesses are built by the experiences they provide, and every day, millions of those experiences are delivered by Avaya. Organizations trust Avaya to provide innovative solutions for some of their most important ambitions and challenges, giving them the freedom to engage their customers and employees in ways that deliver the greatest business benefits. Avaya contact center and communications solutions power immersive, personalized, and unforgettable customer experiences that drive business momentum. With the freedom to choose their journey, there’s no limit to the experiences Avaya customers can create. Learn more at https://www.avaya.com.

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