Marylou Maco

Chief Revenue and Customer Experience Officer

Marylou Maco is Chief Revenue and Customer Experience Officer at Avaya. She brings over 25 years of experience driving go–to–market strategy, sales channels, customer success, and field operations at high-growth software and cloud companies. Maco served as the Executive Vice President of Worldwide Sales and Field Operations at Genesys, where she led the GTM SaaS transformation over consecutive years of high growth. Under her leadership, the company grew revenues to greater than $1.9 billion, with year-over-year growth more than double the rate of prior fiscal years as the company completed its transition to becoming a cloud company.

Before Genesys, she served in several sales executive leadership positions, including at Anaplan, CogntiveScale, Hewlett Packard Enterprise, Oracle, and Cisco Systems.

Maco attended Penn State University, majoring in Management and Related Support Services.