Empowering citizens and emergency staff

Federal law mandates phone systems have specific capabilities. Kari’s Law and Ray Baum’s Act apply to all organizations—from schools to large enterprises and government agencies—with multi-line telephone systems:

• Dial 911 directly with no prefixes
• Route emergency calls directly to a 911 Center
• Provide onsite notifications with location

Enable first responders with detailed, life-saving data including building address, the specific device from which a call is placed, and the square footage of an organization—all within seconds of a call being placed.

• Seamlessly correlate location data
• Integrate with external, cloud-based data repositories
• Reduce costs associated with emergency database management

Quickly and easily evaluate citizen needs and deliver services: Give support staff real-time contextual information, use advanced knowledge to streamline workflows, and AI enable call takers.

• Improve overall constituent satisfaction
• Reduce operational costs
• Minimize employee effort

Simplify, secure, and streamline agency communications
 

Maximize protection in public sector agencies by quickly and intelligently detecting threatening situations. Immediately launch notifications to employees and communicate events—from severe weather to active shooters—across first responders’ channels.

• Enable mass notifications, response tracking based on location, reunification instructions with status monitoring
• Initiate lockdown procedures—and monitor hallway cameras with audio and video controls
• Integrate existing legacy equipment with cost-effective next generation communications solutions