Avaya Quick Edition is a simple yet sophisticated
phone system for small businesses or small branch offices of
enterprises. It delivers big business communications
capabilities—including a host of call handling and mobility
features, voicemail, and auto attendants—to help small offices work
more efficiently and serve customers better. With Quick Edition,
all the intelligence is built into the phones, simplifying set-up
and ongoing management.
What's New With This ReleaseRelease 3.3 incorporates new enhancements aimed at
improving customer service capabilities. With Call Pick Up,
users are able to receive calls from any Quick Edition phone in the
office, increasing the frequency that calls are answered before
going to voicemail. HotKey transfer to voicemail allows for
calls to be directly and immediately transferred to voicemail. The
multi-level auto attendant helps to ensure calls are correctly
routed to the right person.
Business Benefits• Simplicity - Quick Edition is easy to set up,
configure and use. Add phones by simply connecting them to the
network and they configure themselves. • Low Total Cost of Ownership - With no centralized
equipment to purchase, set up, or manage, total cost of ownership
is lower compared to traditional Key or PBX
systems. • Reduced Calling Costs - Routing voice traffic over a
Wide Area Network or the Internet can significantly reduce calling
costs. • High Reliability - Quick Edition's peer-to-peer technology (in which all the phones connect into each other rather than into a central PBX server) eliminates the single point of failure of traditional systems. Each Quick Edition phone backs up the others' features, so if one phone fails the others continue to work. • Disaster Recovery - The speed and simplicity of set
up is valuable in disaster recovery and temporary office
environment situations.
FEATURES• Sophisticated Voicemail Capabilities • Multi-Level Automated Attendants • Valuable Call Handling Features • One-Number Access for Mobile Workers • PickUp, Park, Page and Retrieve Calls
TECHNICAL | | RESOURCESApplication Notes
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