IA770 INTUITY™ AUDIX® Messaging Application - IA770 INTUITY™ AUDIX® Messaging Application

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Overview

Description

Features

Technical

The Avaya INTUITY™ AUDIX® 770 (IA770) Messaging Application is a powerful addition to Avaya Communication Manager-based IP Telephony solutions for the mid-market. The IA770 application delivers voice, and text messaging to help improve communications and simplify information exchange within enterprises. IA770 is co-resident with Communication Manager on the S8300 and S8400 Media Servers.

What's New With This Release

The IA770 4.0 messaging application is now included in the Communication Manager 4.0 right-to-use license at no extra charge.

Business Benefits

• Improved communications through voice messaging, and call-answering.

• Software-only solution, requiring no additional hardware on the S8300. On the S8400 Media Server an IP Media Processor board is required. Ideal for locations with limited space considerations for communications equipment.

• Automated Attendant features for enhanced customer service and associate productivity.

• Networking capabilities for more complete and low-cost communication through messaging.

• Multi-modal access to messages through the telephone, PC graphical user interface, and speech commands using the Avaya Unified Communication Center solution for access to messages virtually any time, anywhere.