The Callmaster® IV Digital Voice Terminal and the Callmaster® V
Digital Voice Terminal are designed specifically for agents in
high-volume call centers like customer service, order
processing, or collections centers. Callmaster incorporates all of
the features needed to give agents control over their workflows and
to enhance their productivity.
Business Benefits• Provides real-time statistics to help manage call flow and improve
the customer experience. • Headset operation enables greater flexibility for the multi-tasking
demanded of console operators. • Large display facilitates informed decisions and faster service.
FEATURES• Features to distinguish between the Callmaster IV and Callmaster V • Built-in Recorder Interface Module (RIM) • Two-line x 40-character display (Callmaster IV) or 2-line x
24-character display (Callmaster V)
TECHNICAL | | RESOURCESApplication Notes
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