NAVIGATION NOTES:
Why is the font size too small?
If the text size of the page is too small, you can easily change it.
Instructions for Windows Internet Explorer:
Click View on the Menu Bar at the top of the browser window.
Position your mouse pointer over the words Text Size.
Click Medium (or a larger size).
Note the change in text size on your browser screen. Why do the pages on your site sometimes load slowly?
The Avaya website serves rich, dynamic content to large numbers of visitors. We are exploring ways of improving site response times and hope to implement measures to improve your online experience in the future. Which web browsers can I use to view avaya.com? avaya.com has been successfully tested with the following platforms/browsers:
PC
IE 5.x, IE6
Firefox 1.x
Netscape 7.x
Mac
Safari 1.x
IE 5.2
Netscape 7.x
Avaya regularly reviews new browser versions and accommodates those representing significant market share or viewership.
Where can I find product photos?
Avaya is in the process of reshooting photos for its extensive product line. Until these photos are ready, please refer to the Photo Library. Where can I find Avaya brochures?
See our Resource Type page. If you have trouble locating information, try our new Site Map. Why should I register and provide my email address to Avaya?
Registration provides instant access to premium content that is not available elsewhere on the site. This includes access to content such as webcasts, webinars, industry executive briefs and more.
When you register, you can let us know how you want Avaya to contact you. From time to time, we'll be in touch to keep you informed and aware of innovations in converged voice and data networking. PODCASTS AND RSS FEEDS: What is a podcast?
A podcast is a downloadable audio file — usually an MP3 — available by means of an automatic "feed."
How can I listen to one of Avaya's podcast shows?
You can listen to a podcast from your computer by simply clicking the "Listen Now" button of your desired show. If you want to listen to a podcast on the go, click the "MP3" button to download the show. To receive automatic updates and downloads to your portable device, click the "POD" button to subscribe to a podcast subscription software or directory like iTunes, My Yahoo!, Odeo, or iPodder. Simply copy the URL in the box next to the "POD" button, then paste the link into your podcasting software. In iTunes you can find this option under the "Advanced" menu as "Subscribe to podcast." What is RSS? Really Simple Syndication (RSS) is a free, XML-based format used to distribute Web site content (headlines, summaries and links) directly to your news reader. A news reader lets you view hundreds of headlines from multiple sites all in one place.
To access RSS feeds, you can download a news reader that displays RSS feeds from the Web sites you choose. After installing the news reader, you can add each feed manually by clicking on the orange "RSS" button next to the feed (an example of the "RSS" button can be found below on this page). After clicking on the button, cut and paste the URL of the RSS feed into your news reader. You will now be subscribing to the feed. You can also use a Web-based news reader. For example, My Yahoo! users can now add RSS feeds directly to their personal page. Copy the URL listed next to the content category you'd like to receive and add this link to your news reader or personal My Yahoo! page. Where can I learn about job opportunities at Avaya?
Visit our online Careers section. How Do I Post My Resume/CV to Avaya.com? Posting your resume is easy. Follow these simple steps: Go to our Careers section and click on Experienced Professionals. Once you are on this page if you look in the right column you will see an option to create a new account. If you don’t already have an account on Avaya.com you must create one before you can add your resume. After you have created your account you will be forwarded to the Experienced Professionals page. This is where you create a profile, search for open positions, upload your resume, or create a search agent. Good Luck! What happens after I have submitted my resume/CV to Avaya.com?A recruiter will review your background against the position and will contact you within two weeks of your application if he/she feels that you may be a fit for the position. Otherwise, you application remains active in our systems for any of our recruiters to search. BILLING:
I have a billing inquiry in the US. Who should I contact?
The supporting care center is found on your invoice with contact information. Oklahoma City Customer Care Center: 800-852-2436 Atlanta Customer Care Center: 800-328-7833 Billing inquiries can also be sent via email to: billinghelp@avaya.comWhat is the Avaya eBill link to enroll in online billing with Avaya?
Enrollment for online billing is found on the Avaya eBill site. | 
