Avaya IP Telephony Applications Win Back-to-Back Miercom Awards for Best Mobility Support and IP Contact Center Reporting
For immediate release: 11-Oct-2005
Avaya announced its industry-leading IP-based mobility and contact center solutions have been honored with awards from Business Communications Review (BCR) magazine and Miercom, a leading network consultancy and product test center.
The awards were given in recent competitive reviews conducted by Miercom and published in BCR. In the review of IP telephony applications, Avaya received the award for Best Mobility Support, 2005 Advanced Applications for its "burgeoning array of supported mobile clients and features." In a separate review of IP-based contact centers, Avaya received a Best IP Contact Center Reporting award for the advanced, yet easy-to-use capabilities of Avaya's multichannel contact management and reporting platforms.
