Avaya Contact Center Express Named "2004 Product of the Year" by Customer Inter@ction Solutions® Magazine
For immediate release: 11-Jan-2005
Avaya Inc. announced that its mid-market multichannel contact center solution, Avaya Contact Center Express, has been named a recipient of a "2004 Product of the Year" award by Customer Inter@ction Solutions® magazine.
Avaya Inc. (NYSE:AV), a leading global provider of business communications software, systems and services, today announced that its mid-market multichannel contact center solution — Avaya Contact Center Express — has been named a recipient of a "2004 Product of the Year" award by Customer Inter@ction Solutions® magazine, the leading publication in the CRM, call center and teleservices industries.
