Avaya™ Interaction Center Makes "2001 Product of the Year" List
Customer Inter@ction Solutions magazine has named the Avaya Interaction Center a "2001 Product Of The Year" in the CRM Platform category - making it among the "best of the best," according to the editors.

  Avaya IP Phone Named Internet Telephony® Magazine Product of the Year 2001
After reviewing more than 150 applications, the editors of INTERNET TELEPHONY® Magazine have selected the Avaya 4600 Internet Protocol (IP) telephones with PDA dialer as Product of the Year for 2001.

  Avaya™ IP Office Picked as a "Product of the Year 2002" by Communications Convergence Magazine
The Avaya™ IP Office was among 15 pace-setting convergence products, services, and technologies that were selected as a "Product of the Year 2002" by Communications Convergence magazine.

  Avaya Wins Trio of Awards for Its Internet Protocol Products
Avaya announced it has won awards from leading publications for three of its Internet Protocol (IP) products.

  Leading Research Firm Lists Avaya in EMEA Contact Center Infrastructure Magic Quadrant
Avaya Inc. announced that it has been listed as a leader in a Europe, Middle East and Africa (EMEA) Contact Center Infrastructure Magic Quadrant Infrastructure report published by research and advisory firm, Gartner, Inc.

  Avaya's Donald K. Peterson Named Enterprise Market "CEO of the Year" by Frost & Sullivan
Avaya Inc. announced that its chairman and CEO, Donald K. Peterson, has been named 2001 "CEO of the Year" for the enterprise market by the strategic market consulting and training firm Frost & Sullivan.

  Avaya Recognized by U.S. Army for September 11 Support; Ceremonies Held Today at the Pentagon
Avaya was recognized by the U.S. Army for support the company provided during and immediately after September 11.

  Avaya™ Proactive Contact Management Solutions Wins Best of Show Award at Call Center & CRM Solutions Canada 2002
Avaya Inc. announced its Avaya Proactive Contact Management Solutions won a Best of Show Award in the Voice Processing Product category at Call Center & CRM Solutions Canada 2002, an industry trade show held last week in Toronto.

  Avaya Unified Communication Center Named Best of Show at Networld+Interop 2002 Las Vegas
Avaya Inc. announced that its Avaya™ Unified Communication Center won a Best of Show Award at Networld+Interop 2002, a key industry trade show being conducted this week in Las Vegas.

  Aberdeen Group Report Cites Avaya and Grant Thornton LLP for "Most Significant VoIP Deployment"
Avaya Inc. announced that its implementation of an IP telephony network for Grant Thornton, LLP has been selected as one of the year's most significant deployments by Aberdeen Group, a leading provider of technology market consulting and research.

  Wind River Presents Avaya with Cool Customer Design Award
Wind River Systems, Inc., a leading provider of software and services for connected devices, today awarded its "Cool Customer Design" award to Avaya Inc. for its development of the upgradeable, Java-enabled 4630 IP Screenphone.

  Avaya™ IP Softphone for Pocket PC Captures "Best-in-Show" Award at Planet PDA
Avaya Inc. announced that the Avaya™ IP Softphone for Pocket PC has captured the "Best in Show" Award from Planet PDA, the largest enterprise-focused handheld computing event in the world.

  Avaya™ Interaction Center Achieves Top Performance Rating in META Group Report on Computer Telephony Integration
Avaya Inc. announced that Avaya™ Interaction Center achieved the top overall performance rating in the recently released METAspectrum evaluation of Computer Telephony Integration (CTI) application providers by industry analyst firm META Group.

  Frost & Sullivan Report Names Avaya Global Market Leader in Outbound Dialing Systems
Avaya Inc. announced that Avaya™ Proactive Contact Management solutions have achieved global market leadership in outbound dialing communications for customer relationship management (CRM).

  Frost & Sullivan Report Names Avaya European and Global Market Leader in Outbound Dialing Systems
Avaya Inc., (NYSE:AV), a leading global provider of voice and data networks to businesses, today announced that it has achieved European market leadership in outbound dialing communications for customer relationship management (CRM) through its Avaya™ Proactive Contact Management solutions.

  Avaya Leads Call Center Market, Gains Market Share in IP Telephony in Latin America and the Caribbean, According to Frost & Sullivan
Avaya Inc. announced that research conducted by independent industry analyst firm, Frost & Sullivan has ranked the company as the market leader in call centers in the Caribbean and Latin America region once again.

  Avaya Receives Top Honors for "VAR Loyalty" in VARBusiness 2002 Annual Report Card Survey
Avaya Inc. announced that it has won top honors for "VAR Loyalty" in the VARBusiness 2002 Annual Report Card (ARC) survey.

  Avaya's Converged Communications Experts Are Among Panelists on Hybrid PBXs and Breakthrough Technologies at Atlanta's N+I Show
At Network World +Interop (N+I) in Atlanta, Sept. 8-12, Avaya Inc. will have two experts in converged communications participating as panelists at this year's show.

  Avaya's New Internet Protocol (IP) Telephones Win "NetWORKS as Advertised™" Award in Independent Assessment
Avaya Inc. announced that its new, Avaya 4620 IP Telephones have captured the "NetWORKS as Advertised™" award from Miercom, an independent laboratory and consultancy that specializes in testing networking products.

  Avaya Switching Systems For Converged Networks Receive The Tolly Group "Up to Spec" Certification
Avaya today announced that The Tolly Group awarded "Up to Spec" certification to the Avaya™ Integrated Stackable Telephony Solution, the Avaya™ P330 Stackable Switching System and the Avaya™ P882 MultiService switch - all of which were designed to operate in converged networks.

  Avaya Multimedia Contact Center Wins TMC Labs 2002 Innovation Award
Avaya Inc. announced that Avaya Multimedia Contact Center solution has been selected for a 2002 TMC Labs Innovation Award.

  Newtel Essence Receives Avaya EMEA CRM Award
Avaya today announced that it has awarded its Dutch Gold Authorized BusinessPartner Newtel Essence with its Europe, Middle East and Africa (EMEA) Customer Relationship Management (CRM) Award in recognition of its achievements in CRM implementations across Europe.

  Avaya Interaction Center Wins at IT Oscars
Avaya Inc. won an award from ComputerWorld Singapore for its Avaya Interaction Centre.

  Avaya Wins Market Engineering Award for Business Development Strategy in World Enterprise IP Telephony Solutions Markets from Frost and Sullivan
Avaya Inc. announced that it has received Frost and Sullivan's Market Engineering Award in Business Development Strategy for 2002.

  Irish Contact Centre Industry Excellence Honoured at the 7th Annual Irish Contact Centre Awards
Last night at the Burlington Hotel in Dublin, 500 guests celebrated with the winners of the 7th Annual Irish Contact Centre Awards.

  Avaya Recognized as First "Fortune 500 Citizen of the Disability World" by Florida Coalition for Disability Rights
The Florida Coalition for Disability Rights Inc. (FCDR), has named Avaya, Inc. (NYSE:AV) as its first Fortune 500 Citizen of the Disability World.

  Avaya Secures Asia Pacific Market Leadership Award for Third Consecutive Year
Avaya Inc. earned the Market Engineering award for Market Leadership from Frost & Sullivan.