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Leading Research Firm Lists Avaya in EMEA Contact Center Infrastructure Magic Quadrant
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Leading Research Firm Lists Avaya in EMEA Contact Center Infrastructure Magic Quadrant


Contact center report evaluates Avaya for vision and ability to execute

For immediate release: 04-Mar-2002

Avaya Inc. announced that it has been listed as a leader in a Europe, Middle East and Africa (EMEA) Contact Center Infrastructure Magic Quadrant Infrastructure report published by research and advisory firm, Gartner, Inc.
Avaya Inc. (NYSE:AV), a leading global provider of voice and data networks to businesses, today announced that it has been listed as a leader in a Europe, Middle East and Africa (EMEA) Contact Center Infrastructure Magic Quadrant Infrastructure report published by research and advisory firm, Gartner, Inc.
 
Gartner's EMEA Contact Center Infrastructure Magic Quadrant evaluates major contact center infrastructure providers and positions them in one of four quadrants based on criteria that include corporate strategy, technical innovation, marketshare/mindshare as well as product and financial capabilities. Avaya was listed in the leaders quadrant of the report, authored by Gartner analysts Steve Blood, Terry Wright, and Bern Elliot.
 
Read the press release.


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