Solutions for customer experience, critical communications, and collaboration
Avaya brings together AI-powered experience orchestration, mission-critical voice infrastructure, and unified communications to help organizations connect customers, empower employees, and support essential operations across the enterprise.
Avaya's innovative CX orchestration and mission-critical communications platforms
- Avaya Infinity
- Avaya Nexus™
Create seamless customer experiences across all channels
Connect with customers wherever they are—phone, chat, email, social—all from one platform. Orchestrate end-to-end customer journeys that blend AI, self-service, and live assistance to forge unbreakable customer bonds.
Resilient voice infrastructure for environments that cannot fail
Establish a secure, zero-downtime voice architecture—ideal for regulated environments where mission-critical communications underpin safety, compliance, and operational continuity.
Stay connected, work smarter with Avaya
Avaya brings teams together with secure, scalable communication tools. Whether in the office or remote, our cloud and on-prem solutions power seamless collaboration and elevate customer interactions.
- Avaya Aura Private Cloud
- Avaya Aura
- Avaya IP Office
Create better employee experiences
Avaya Aura Private Cloud is a collaboration environment for the modern enterprise. Within your dedicated Microsoft Azure environment, securely launch extensive unified communications that keep your teams connected.
Engage employees more holistically
Avaya Aura is a private on-prem solution that integrates voice, video, and messaging to drive more connected customer and employee communications.
Enhance performance by improving communications
Avaya IP Office is a secure, on-prem communications solution designed for small and mid-sized businesses. Use this solution to unify voice, video and messaging while enhancing customer interactions, remote work and call management.
